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Frequently asked questions
Are your products good for people with allergies or asthma?
Yes. Both bamboo and Tencel are naturally hypoallergenic, antibacterial and resistant to dust mites, helping create a cleaner and healthier sleep environment.
How long does delivery take?
All orders are processed within approximately 1 business day.
Delivery times depend on your location:
- Belgium, Netherlands & Germany: typically 1–2 business days
- Rest of EU: typically 4–5 business days
Once your order is dispatched, you’ll receive a tracking link so you can follow your package every step of the way.
During high-volume periods such as Black Friday, Christmas, sales events, or other peak seasons, delivery times may be slightly longer than usual due to increased pressure on couriers.
Can I tumble dry my bedding?
Air drying is always the best option for maintaining softness and extending the life of your bedding.
Can I change or cancel my order after placing it?
We begin processing orders quickly, so changes may not always be possible. Please contact us as soon as possible after placing your order, and we will do our best to help.
Bamboo
Are your bamboo products made from 100% bamboo?
Our bamboo bedding is crafted from premium bamboo-derived fibers, known for their exceptional softness, breathability, and durability. All fabrics are OEKO-TEX® certified to ensure they meet the highest safety and quality standards.
Is bamboo bedding good for sensitive skin?
Yes. Bamboo is naturally hypoallergenic, breathable, and very gentle on the skin. It helps reduce irritation and creates a clean, calm sleep environment, making it ideal for sensitive or reactive skin.
How should I wash my bamboo bedding?
Wash your bamboo bedding on a gentle cycle at 30°C or lower using a mild detergent. Avoid bleach and fabric softener, as they can weaken the fibers and affect softness. Air drying is recommended to preserve the silky feel and extend the life of your bedding.
Does bamboo regulate temperature?
Yes. Bamboo is naturally temperature-regulating and highly breathable. It helps keep you cool in summer and comfortably warm in winter by adapting to your body’s needs throughout the night.
Tencel
What is Tencel and why is it used for bedding?
Tencel is a premium fiber made from sustainably sourced wood pulp, processed using an eco-friendly closed-loop system. It is known for its smooth texture, elegant drape, and excellent moisture management, making it perfect for luxury bedding.
Is Tencel safe for sensitive skin?
Yes. Tencel is naturally hypoallergenic, smooth on the skin, and resistant to bacteria. Its clean fiber structure makes it ideal for sensitive skin and allergy-prone sleepers.
How should I wash Tencel bedding?
Tencel bedding can be washed at up to 40°C on a gentle cycle using mild detergent. Avoid fabric softener and bleach. Air drying or tumble drying on a low, gentle setting is recommended to maintain softness and shape.
Does Tencel regulate temperature?
Yes. Tencel is highly breathable and excellent at absorbing and releasing moisture quickly, helping to maintain a balanced, comfortable sleep temperature throughout the night.
