Terms of service

Last updated: 5 April 2026

Agreement

By using www.novrya.com or placing an order, you agree to these Terms of Service and all related policies.

Website Use

By accessing this Website, you confirm that:

  • You are at least 18 years old or have guardian consent
  • You will not use the Website for unlawful purposes
  • Product information and availability may change without notice

We strive for accuracy but cannot guarantee all content is error-free.

Orders & Acceptance

Placing an order constitutes an offer to purchase.

We reserve the right to accept, decline, or cancel orders due to:

  • Errors
  • Stock limitations
  • Suspected fraud

Pricing & Payment

  • Prices are shown in your selected currency
  • Applicable taxes are included unless stated otherwise
  • Accepted payment methods appear at checkout
  • Prices may change without affecting confirmed orders

Shipping & Delivery

Full shipping details are outlined in our Shipping Policy.

  • Orders ship from our Netherlands warehouse
  • Typical EU delivery: 1–5 business days
  • Risk transfers once handed to the courier
  • Tracking details are sent automatically

Delivery times may extend during peak periods.

Returns & Refunds

Returns follow our Refund & Return Policy, including the 30-Day Sleep Guarantee.

  • Products may be tested during the 30-day period
  • Return shipping costs are customer-paid unless legally required otherwise
  • Refunds processed within 14 business days after inspection

Product Quality & Warranty

Covered:

  • Manufacturing defects

Not covered:

  • Misuse or improper care
  • Normal wear and tear
  • Modified products

Warranty claims: contact@novrya.com with photos and order details.

Intellectual Property

All Website content belongs to Novrya and may not be reused without permission.

Limitation of Liability

We are not responsible for indirect or consequential damages.

Total liability is limited to the purchase price of the product.

Changes to Terms

We may update these terms at any time. The latest version will always appear on this page.

Contact

contact@novrya.com
Registered in France