Contact us.
Have a question about your order, our products, or choosing the right bedding?
Our team is here to help.
Get in touch anytime
We usually respond within 24 hours (Monday–Friday).
📧 Email: contact@novrya.com
🕒 Support Hours: Monday–Friday, 10:00–17:00
👉 Or use the contact form below and we’ll get back to you as soon as possible.
Contact form
Orders & Delivery, FAQ
How long does delivery take?
We ship directly from our warehouse in the Netherlands. Delivery typically takes 2–7 business days within Europe.
Can I change or cancel my order?
If your order hasn’t been shipped yet, we’ll do our best to help, just contact us as soon as possible.
What is your return policy?
We offer a 30-night return period so you can try your bedding risk-free.
🌿 Bamboo Bedding
Is bamboo good for sensitive skin?
Yes! Bamboo fabric is naturally soft, breathable, and gentle, making it ideal for sensitive or reactive skin.
How should I wash bamboo bedding?
Wash at low temperatures (30°C) with mild detergent. Avoid high heat to maintain softness and durability.
Does bamboo regulate temperature?
Yes, it helps keep you cool by allowing heat and moisture to escape.
🌱 TENCEL™ Bedding
What is TENCEL™?
TENCEL™ is a premium fiber made from sustainably sourced wood pulp. It’s known for its smooth feel, breathability, and durability.
Is TENCEL™ suitable for sensitive skin?
Yes! It’s extremely soft and gentle, making it ideal for sensitive skin.
How should I wash TENCEL™ bedding?
Wash on a gentle cycle at low (40°C) temperature and air dry when possible.
Does bamboo regulate temperature?
Yes! It helps keep you cool by allowing heat and moisture to escape.